Customer Area

Shipping

 How is the shipping cost determined?

 The shipping cost will never exceed 5% of the cost of an order. (Minimum $5.00) If you require your order to be sent at a higher priority, please clearly state on the PO.

  How long will my order take to arrive including processing and shipping?

 We make the best effort to process orders within one business day.

 How do I track my order?

 If you require a tracking number on your order, please clearly state on your PO. Upon shipping your order, we will send your tracking information via email.

  Can I ship my order to someone else or a different address?

 Yes, orders can be shipped to a different address than the billing address. Please make sure that the requested shipping address is clearly stated.

Samples

All samples are sold at 50% less net cost of the item. The same shipping rules apply for all sample PO’s. Please clearly state on a PO if there are any special instructions for samples.

Our Promise

Our manufacturers work endlessly throughout the year, and are continuously focused on the innovation of new apparel. The ability to bring new products to the market is essential and a key focus for our company. Having high levels of readily available inventory in our warehouse is of utmost importance. We strive to be the best at what we do, and are concentrated on building lasting customer relations, while providing efficient and exceptional service.

Quality Guaranteed

RAD guarantees all products to the original owner against defects in materials and workmanship. We will repair or replace any product that has a manufacturing defect. Please contact customer service for more information.

 

PPPC Member